# Privacy Policy
Last Updated: June 2026
Welcome to Hotel Famous Haridwar. Your privacy is important to us. This Privacy Policy explains how we collect, use and protect your personal information when you use our website https://hotelfamousharidwar.com.
## Information We Collect
When you make a booking inquiry or reservation through our website, we may collect:
* Full Name
* Mobile Number
* Email Address
* Check-in and Check-out Dates
* Number of Guests
* Booking Preferences and Messages
* Payment Information (processed securely through third-party payment gateways such as Razorpay)
We may also automatically collect your IP address, browser information and device details for security and analytics purposes.
## How We Use Your Information
We use your information to:
* Process room bookings and inquiries
* Contact you regarding your reservation
* Send booking confirmations and updates
* Provide customer support
* Improve our services and website performance
* Prevent fraud and unauthorized activities
## Payment Information
For online payments, Hotel Famous Haridwar uses secure third-party payment gateways such as Razorpay. We do not store your debit card, credit card, UPI PIN or banking passwords on our servers.
## Cookies
Our website may use cookies to improve your browsing experience and remember your preferences. You may disable cookies through your browser settings, although some features of the website may not function properly.
## Data Security
We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure or destruction.
## Sharing of Information
We do not sell, rent or trade your personal information to third parties. Information may only be shared when required by law or with service providers involved in processing bookings and payments.
## Data Retention
Booking and customer information may be retained for administrative, accounting, legal and customer service purposes.
## Your Rights
You may contact us to:
* Access your personal information
* Correct inaccurate information
* Request deletion of your data where legally permissible
## Contact Us
Hotel Famous Haridwar
Opposite Ram Bhawan, Gali Harmilap, Shravan Nath Nagar, Haridwar, Uttarakhand – 249401
Website: https://hotelfamousharidwar.com
Email: [hotelfamous01@gmail.com](mailto:hotelfamous01@gmail.com)